Privacy Policy

We may collect the following categories of information:

• Account information: Name, email address, phone number, password (hashed), and profile details.
• Content and listings: Information, images, descriptions, prices, and other content you upload or submit to the Service.
• Usage data: Pages viewed, features used, clicks, referring/exit pages, timestamps, and other activity on the Service.
• Device information: Device type, operating system, browser type, app version, unique device identifiers, and similar technical data.
• Location data (if enabled): Approximate or precise location from your device (e.g., GPS, Wi‑Fi, IP address) when you grant permission.
• Communication data: Messages you send to us (e.g., support requests, feedback) and communications related to your account or listings.

If you enable location services, Sproutsly may use your approximate or precise location to:

• Show nearby listings and relevant local content.
• Improve search results and recommendations.
• Enhance safety, fraud detection, and platform integrity.

You can disable location permissions at any time in your device or browser settings. However, some location‑based features may not function properly without access to location data.

We use the information we collect to:

• Provide and operate the Service: Create and manage accounts; display and manage listings and related content.
• Improve and personalize the user experience: Analyze usage to understand how the Service is used; develop new features and improve existing ones.
• Communicate with you: Send transactional and service-related messages (e.g., account notices, security alerts); respond to your requests, questions, and support inquiries.
• Maintain trust and safety: Enforce our terms, policies, and guidelines; detect, prevent, and respond to fraud, abuse, and security incidents.
• Legal and compliance: Comply with applicable laws, regulations, and legal processes.

We may aggregate or de‑identify information so that it can no longer reasonably be linked to an identified or identifiable person. We may use and share such aggregated or de‑identified data for any lawful purpose.

We do not sell your personal data.

We may share your information in the following limited circumstances:

• Service providers: With trusted third‑party vendors who perform services on our behalf, such as hosting and infrastructure, analytics and performance monitoring, customer support tools, and email and communication services. These providers may access your information only to perform services for us and are obligated to protect it.
• Legal and safety: When we believe disclosure is reasonably necessary to comply with a law, regulation, legal process, or governmental request; or to enforce our terms or policies, protect our rights, property, or safety, or the rights, property, or safety of users or others.
• Business transfers: In connection with a merger, acquisition, financing, sale of assets, or similar transaction. We will take reasonable steps to ensure your information is handled in accordance with this Policy.

We retain personal information for as long as reasonably necessary to:

• Provide and maintain the Service.
• Comply with legal, regulatory, and tax obligations.
• Enforce our agreements.
• Resolve disputes and protect our rights.

When information is no longer needed for these purposes, we will delete it or anonymize it in accordance with applicable law and our data retention practices.

You may request deletion of your account and associated personal data by:

• Using any in‑app or in‑product account deletion feature (where available), or
• Contacting us at: support@sproutsly.com

Subject to our legal obligations and legitimate business needs, we will delete or anonymize your personal information within a reasonable timeframe.

You may also:

• Update your information in your account settings (where available).
• Control notifications by adjusting your communication preferences or unsubscribing via links in our emails.
• Manage location permissions in your device or browser settings.

Sproutsly is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it. If you believe a child under 13 has provided us with personal information, please contact us at support@sproutsly.com.

We implement reasonable technical and organizational safeguards designed to protect your information, including encryption in transit and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Effective Date" at the top of this page, and
• Provide additional notice as required by applicable law (e.g., in‑app notice or email).

Your continued use of the Service after any changes become effective constitutes your acceptance of the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@sproutsly.com
Subject line: "Privacy Inquiry"